1. Information We Collect
What You Directly Provide Us
When you create an account with us, we’ll collect some important details about you such as your name, address, phone number, email, date of birth, password, etc. If you want to link a debit card, credit card or bank account, we’ll need to collect the card number and related account information. As we add additional features, you may also be prompted to provide additional information. Sometimes we need to request more information to verify your identity or to meet legal and regulatory obligations. When that is necessary, you will be prompted to provide such information.
What is Automatically Collected
There is some information that is automatically collected by us. This information allows us to deliver cool new features; more easily handle your issues and better protect your account. This information includes:
Device Information. We collect information about your device, including the type of device (Computer vs. iPhone vs. Android), operating system, mobile phone number, browser type and language, and device identifiers (such as IMEI and MAC address).
Location Information. With your permission, we collect your device location so that we can offer you location-based features.
Contacts. To make it easier to send money to your contacts, we will - with your permission - collect information from your phone’s address book.
Photos and Other Media. If you want to attach photos or other media to your payments, payment requests or other communication using our website or application, we require access to the photos on your phone. Any photos or other media you attached will be stored and accessible to us, but we will never download or store any photos or other media from your phone that aren’t attached to payments, payment requests or other communications using our platform.
Message Content. If you include a message with your payments, the content of that message is stored and accessible by us.
Transactions. We collect information about your payment activity such as the amount, date, time, recipient for each transaction, as well as other details.
2. Protecting Your Information
Throughout this policy, we use the term “personal information” to describe information that is associated with you or can be used to identify you.
We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls. All of our physical, electronic and procedural safeguards are designed to comply with applicable laws and regulations. Here, you indemnify us from any responsibility on account of data-loss or hack by a malicious third-party.
3. How We Use Your Information
We collect all of this information so that we can provide you with a safe and seamless way to make and receive payments. The information we collect allows us to:
Deliver the full range of payments and functionality of the product;
Keep in touch with you - whether it be for providing customer service, notifying you of cool new features that have been added to the mobile apps, or providing security notices or information;
Verify your identity so that we can prevent fraud or unauthorized activity;
Improve or add new product features by analyzing usage trends;
Personalize the experience by matching product features to things that we think you specifically might be interested in; and Fulfill any other purpose for which the information was collected.
We will never sell or rent your personal information to third parties. We may combine your information with information we collect from other companies and use it to improve and personalize the Services, as well as our content and advertising.
4. How We Share Your Information
Sharing With Third Parties
In order to provide you with our product and meet our legal and regulatory obligations, we may share the information we collect as detailed below:
If you link a debit card, credit card or bank account, we will share your account information with our banking partners so that we can process payments. We also may need to share your information with your own banking institution in order to verify and complete payment transactions.
In order to prevent fraud, we will sometimes need to share your information with third party identity verification services. This lets us make sure you are who you say you are, by comparing the information you provide us to public records and other third party databases.
In order to improve functionality, we will sometimes share information with service providers that help us analyze how people are using the app. This allows us to refine popular features and improve or eliminate features people don’t use.
We may need to share your information with government officials. We will only do this when we are compelled to do so by a specific regulation, court order or formal request, or we otherwise believe in good faith that we need to share such information to prevent physical harm, financial loss, or are obligated to report illegal activity.
5. How to Change or Delete Your Information
If you need to add or change any information, you can just log in to your account and make the change in your settings. If it doesn’t look like you can make the change on your own just contact us and we’ll take care of it. If you want to close your account, we are required to retain certain information you have provided for as long as we deem necessary.
6. Children’s Privacy
Unfortunately, if you’re under 18, you can’t use this web site or application. So we don’t knowingly solicit or collect information from anyone under 18. If we become aware that a child under the age of 18 has provided us with personal information, we’ll delete it immediately.
www.XBTCINDIA.com (“XBTCINDIA.com“) operates www.XBTCINDIA.com and may operate other websites. It is XBTCINDIA.com’s policy to respect your privacy regarding any information we may collect while operating our websites.
Like most website operators, XBTCINDIA.com collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. XBTCINDIA.com’s purpose in collecting non-personally identifying information is to better understand how XBTCINDIA.com’s visitors use its website. From time to time, XBTCINDIA.com may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.
XBTCINDIA.com also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on www.XBTCINDIA.com blogs/sites. XBTCINDIA.com only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.
Gathering of Personally-Identifying Information
Certain visitors to XBTCINDIA.com’s websites choose to interact with XBTCINDIA.com in ways that require XBTCINDIA.com to gather personally-identifying information. The amount and type of information that XBTCINDIA.com gathers depends on the nature of the interaction. For example, we ask visitors who sign up at www.XBTCINDIA.com to provide a username and email address. Those who engage in transactions with XBTCINDIA.com are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, XBTCINDIA.com collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with XBTCINDIA. XBTCINDIA does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.
XBTCINDIA may collect statistics about the behavior of visitors to its websites. XBTCINDIA may display this information publicly or provide it to others.
Protection of Certain Personally-Identifying Information
XBTCINDIA.com discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on XBTCINDIA.com’s behalf or to provide services available at XBTCINDIA.com’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using XBTCINDIA.com’s websites, you consent to the transfer of such information to them. XBTCINDIA.com will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, XBTCINDIA.com discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when XBTCINDIA.com believes in good faith that disclosure is reasonably necessary to protect the property or rights of XBTCINDIA.com, third parties or the public at large. If you are a registered user of an XBTCINDIA.com website and have supplied your email address, XBTCINDIA.com may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with XBTCINDIA.com and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. XBTCINDIA.com takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.
If XBTCINDIA.com, or substantially all of its assets, were acquired, or in the unlikely event that XBTCINDIA.com goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of XBTCINDIA.com may continue to use your personal information as set forth in this policy.