Privacy Policy


This Privacy Policy describes how XBTCINDIA collects, uses, stores, shares and protects your information whenever you use our website ( or our mobile applications. We know how important privacy is to our users, which is why we only collect the information we need and will not share your personal information with any third parties unless it is necessary. Even within our organization, access to your personal information is limited to only those employees who require such information to handle matters relating to compliance, identity verification, fraud prevention and customer support.
We may change this Privacy Policy from time to time. When we do make updates, any such changes, will be applicable immediately. If it is a big update, we’ll send you a notification or post a notice on our website. If you ever have any questions about changes made to the Privacy Policy, just contact us.
By using our website or mobile apps, you consent to the practices contained in this Privacy Policy.

1. Information We Collect

What You Directly Provide Us
When you create an account with us, we’ll collect some important details about you such as your name, address, phone number, email, date of birth, password, etc. If you want to link a debit card, credit card or bank account, we’ll need to collect the card number and related account information. As we add additional features, you may also be prompted to provide additional information. Sometimes we need to request more information to verify your identity or to meet legal and regulatory obligations. When that is necessary, you will be prompted to provide such information.

What is Automatically Collected
There is some information that is automatically collected by us. This information allows us to deliver cool new features; more easily handle your issues and better protect your account. This information includes:
Device Information. We collect information about your device, including the type of device (Computer vs. iPhone vs. Android), operating system, mobile phone number, browser type and language, and device identifiers (such as IMEI and MAC address).
Location Information. With your permission, we collect your device location so that we can offer you location-based features.
Contacts. To make it easier to send money to your contacts, we will - with your permission - collect information from your phone’s address book.
Photos and Other Media. If you want to attach photos or other media to your payments, payment requests or other communication using our website or application, we require access to the photos on your phone. Any photos or other media you attached will be stored and accessible to us, but we will never download or store any photos or other media from your phone that aren’t attached to payments, payment requests or other communications using our platform.
Message Content. If you include a message with your payments, the content of that message is stored and accessible by us.
Transactions. We collect information about your payment activity such as the amount, date, time, recipient for each transaction, as well as other details.
Cookies. Like most mobile apps and websites, we use cookies. Cookies are small data files that we place on your device that allow us to identify you as our user and provide a customized experience. We use both session and persistent cookies when you access our website or content. Session cookies expire and no longer have any effect when you log out of your account or close your browser. Longer lasting cookies, known as persistent cookies, remain on your browser until you erase them or they expire. You are free to decline our cookies if your browser or browser add-on permits, but doing so may interfere with your use of our platform. The help section of most browsers or browser add-ons provides instructions on blocking, deleting or disabling cookies.

2. Protecting Your Information

Throughout this policy, we use the term “personal information” to describe information that is associated with you or can be used to identify you.
We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls. All of our physical, electronic and procedural safeguards are designed to comply with applicable laws and regulations. Here, you indemnify us from any responsibility on account of data-loss or hack by a malicious third-party.

3. How We Use Your Information

We collect all of this information so that we can provide you with a safe and seamless way to make and receive payments. The information we collect allows us to:
Deliver the full range of payments and functionality of the product;
Keep in touch with you - whether it be for providing customer service, notifying you of cool new features that have been added to the mobile apps, or providing security notices or information;
Verify your identity so that we can prevent fraud or unauthorized activity;
Improve or add new product features by analyzing usage trends;
Personalize the experience by matching product features to things that we think you specifically might be interested in; and Fulfill any other purpose for which the information was collected.
We will never sell or rent your personal information to third parties. We may combine your information with information we collect from other companies and use it to improve and personalize the Services, as well as our content and advertising.

4. How We Share Your Information

Sharing With Third Parties
In order to provide you with our product and meet our legal and regulatory obligations, we may share the information we collect as detailed below:
If you link a debit card, credit card or bank account, we will share your account information with our banking partners so that we can process payments. We also may need to share your information with your own banking institution in order to verify and complete payment transactions.
In order to prevent fraud, we will sometimes need to share your information with third party identity verification services. This lets us make sure you are who you say you are, by comparing the information you provide us to public records and other third party databases.
In order to improve functionality, we will sometimes share information with service providers that help us analyze how people are using the app. This allows us to refine popular features and improve or eliminate features people don’t use.
We may need to share your information with government officials. We will only do this when we are compelled to do so by a specific regulation, court order or formal request, or we otherwise believe in good faith that we need to share such information to prevent physical harm, financial loss, or are obligated to report illegal activity.
If we merge with or get acquired by another Company, they will have access to the information you have provided to us. If this happens, we will require that the new entity follows this Privacy Policy and any such changes will be posted on our website as updates. We will share your information with other third parties, where we feel it is necessary, especially to verify your identity or prevent the abuse of our systems or services.

5. How to Change or Delete Your Information

If you need to add or change any information, you can just log in to your account and make the change in your settings. If it doesn’t look like you can make the change on your own just contact us and we’ll take care of it. If you want to close your account, we are required to retain certain information you have provided for as long as we deem necessary.

6. Children’s Privacy

Unfortunately, if you’re under 18, you can’t use this web site or application. So we don’t knowingly solicit or collect information from anyone under 18. If we become aware that a child under the age of 18 has provided us with personal information, we’ll delete it immediately.

PLEASE READ THE PRIVACY POLICY BELOW: (““) operates and may operate other websites. It is’s policy to respect your privacy regarding any information we may collect while operating our websites.

Website Visitors
Like most website operators, collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request.’s purpose in collecting non-personally identifying information is to better understand how’s visitors use its website. From time to time, may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website. also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on blogs/sites. only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below, except that commenter IP addresses and email addresses are visible and disclosed to the administrators of the blog/site where the comment was left.

Gathering of Personally-Identifying Information
Certain visitors to’s websites choose to interact with in ways that require to gather personally-identifying information. The amount and type of information that gathers depends on the nature of the interaction. For example, we ask visitors who sign up at to provide a username and email address. Those who engage in transactions with are asked to provide additional information, including as necessary the personal and financial information required to process those transactions. In each case, collects such information only insofar as is necessary or appropriate to fulfill the purpose of the visitor’s interaction with XBTCINDIA. XBTCINDIA does not disclose personally-identifying information other than as described below. And visitors can always refuse to supply personally-identifying information, with the caveat that it may prevent them from engaging in certain website-related activities.

Aggregated Statistics
XBTCINDIA may collect statistics about the behavior of visitors to its websites. XBTCINDIA may display this information publicly or provide it to others. 

Protection of Certain Personally-Identifying Information discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on’s behalf or to provide services available at’s websites, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using’s websites, you consent to the transfer of such information to them. will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organizations, as described above, discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when believes in good faith that disclosure is reasonably necessary to protect the property or rights of, third parties or the public at large. If you are a registered user of an website and have supplied your email address, may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with and our products. If you send us a request (for example via email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. takes all measures reasonably necessary to protect against the unauthorized access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. uses cookies to help identify and track visitors, their usage of website, and their website access preferences. visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using’s websites, with the drawback that certain features of’s websites may not function properly without the aid of cookies.

Business Transfers
If, or substantially all of its assets, were acquired, or in the unlikely event that goes out of business or enters bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge that such transfers may occur, and that any acquirer of may continue to use your personal information as set forth in this policy.

Ads appearing on any of our websites may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by and does not cover the use of cookies by any advertisers.

Privacy Policy Changes
Although most changes are likely to be minor, may change its Privacy Policy from time to time, and in’s sole discretion. encourages visitors to frequently check this page for any changes to its Privacy Policy. If you have a account, you might also receive an alert informing you of these changes. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

Contact Us
If you have any questions about this Privacy Policy, feel free to contact us.